Air Conditioning & Heating Services for the West Metro Atlanta Area
Fast, dependable, and professional service from the Wade Team of HVAC experts. We can service and repair all makes and models of air conditioning and heating systems. We have been serving the West Metro Atlanta area of Georgia since 1971.
This was on 6/14/17
We had our summer maintenance about a month ago. We know we have a leak had Freon put in last 2 years and it got us through the summer. We had it put in again this time but it didn"t last long at all. We called and Anthony in sales was going to come by and give us a quote for a new system, He checked a few things inside and then checked unit outside. The coil on outside unit was filthy . He asked if anyone had mentioned coil being so dirty and I said no. He called someone to come by with the cleaning solution and they cleaned the coils twice and looked so much better. He explained as dirty as it was the unit was not working properly pulling humidity out of the air inside.They also put more freon in. I asked how much it would be and he said no cost as they wanted to make it right. It did take a while to cool house off since it was 86 degrees inside the house but Wednesday night we had the best sleep we had in a couple of weeks since we were trying to ride it out. Thursday night was even better.
The house is still cool and hopefully it will get us through the summer but if not will definitely use Wade to get a new unit in place. Awesome!!! customer service keeps my business and Wade it where we will stay.
Kudos!!!! to Anthony from sales and his helper for getting us cool inside again. Many THANKS!!!!!!!
We've been Wade using for for close to 30 years and will continue to do so!
We have been using Wade for about 20+ years in 2 different homes. Today Jim came out and replace one unit and did a great job. Very thorough and professional. Clean and courteous. Tim did a great job of identifying the problem for us and getting us the best deal and getting the repair done quickly.
Thanks guys...keep up the good work!
I had a wonderful experience with Wade Heating and Air. They fixed an issue that another company made upon installation. The technician was knowledgeable and friendly. I will be using them for all my future heating and air needs.
This was my first time doing business w/Wade Heating & Air in Austell Ga. The tech dispatched to my home was Greg Mitchell. I needed an air condition maintenance check and my step-dad was not available to do it. Therefore, while I was researching, I learned about Wade Heating & Air from 2017 "Best Pick Reports Home Service Guide". I can honestly say that I saw firsthand why this company was chosen for the 13th year as a best pick.
Greg Mitchell was nothing less than a genuine professional who fully knew & loved his craft to a "t". This gentlemen did not miss ANYTHING on the list that Wade Heating & Air promised to deliver during their a/c maintenance check. He cleaned EVERYTHING that he was suppose to clean while being very neat & tidy about it.
I must say that I was quite comfortable with Greg & Eric being in my home. Eric was just as kind, respectful, & professional as Greg was. What I loved about Greg is that he is "ole school" which reminded me alot of my step-dad who is now retired from doing heating & air after more than 30 years of service. Greg listened attentively to my concerns and provided me with the detail answers I needed in order to better understand the status & maintainance of my Goodman Furnace and Lennox HS29 Condenser Unit. Greg was quite patient & detail oriented which is what I preferred.
Please take it from me...I am a lil nervous with new people, especially working on things in my house. I pay CLOSE attention & look out for any scams or a person possibly trying to damage something then wanting to charge me for it. Before Wade Heating & Air, I actually had to tell one tech from another company to just leave my home because of how rude he was. He even said I had a gas leak which Atlanta Gas Light determined never existed. I assure you that I did NOT get that type of disrespect, false info, or waste of my time with Greg Mitchell or Eric from Wade Heating & Air in Austell. They get right down to business. Customer service and providing ACCURATE info is extremely important to them. You will feel safe & the great experience with Wade Heating & Air will make you feel so blessed that you and your heating & air systems are in good hands with the right people.
One more thing....I not only got my a/c checked, but I was more than happy to go ahead & sign up for Wade Heating & Air's Maintenance Plan for 20% off. There is no doubt in my mind about me continuing to do business with Greg Mitchell and Wade Heating & Air in Austell, Ga. I will also be sure to let EVERYONE that's apart of my HOA know about my great experience as well. I hope my review blesses you to make the right decision & choose Wade Heating & Air like I did. Just call them & you will see EXACTLY what I mean. I know this is long, but with my step-dad unavailable I went through heck trying to find a company & tech that I could trust.
Fast & Thorough Service / Affordable Rates!!!
Our furnace went out on the coldest day of the year. Although their schedule was filled, WADE found a way to fit us in. Our technician, AJ Baines, was excellent. He took the time to explain exactly what was wrong. He provided a quote and once I agreed, he fixed it promptly. There was no bait and switch or any other foolishness that I had experienced in the past with other companies.
Top notch company - very professional staff from start to finish.
The team from Wade came out during a severe weather alert to replace our A/C unit. I was concerned about their safety, but they were determined to complete the job with professionalism. Despite the less-than-perfect conditions, Jim and his team worked diligently and cleaned up after they were finished.
Tim has been awesome with our home! He came out when we had an issue with the AC in the attic, and corrected it quickly and solidly. He's very professional, and communicates the issues clearly and precisely. I have used many other HVAC people, but none compare to him.
We have been with Wade Heating and Air since 2003 and have been incredibly pleased with their service! The entire staff is always courteous, professional, knowledgeable and kind. Tim has been our technician for many years and he is super great! Wade Heating and Air deserve ten stars in my opinion. A couple summers ago (I'm talking early July), our 30+ year old air conditioner died on us ? Wade hooked us up lickedly-split.
Wade = happy customer ? Hands down, without a doubt, I highly recommend Wade Heating and Air?
I have had Wade Heating & Air service my HVAC for many years. Wade technicians are very professional and courteous. I like have the same tech instead of a different one each time. I highly recommend Wade. Too bad I couldn't give them 6 stars!
I had a great experience with Wade Heating and Air. Their customer service was courteous, efficient and knowledgeable. The technician, Greg, knows what he is talking about and explained everything clearly. I didn't feel pressured to repair or replace anything.
I would recommend this company.
This past weekend, one of our HVAC units overheated and stopped working. The unit provides AC to all of our bedrooms. Both of our units are usually serviced by another company. When I called and told that company I had this emergency, they told us they could not come out until two days later to check on it. I called Wade to see if they could help instead. Their tech Tim was at our house just 30 minutes later. He was very professional, knowledgeable, and courteous. He thoroughly checked the unit, fixed the problem, and explained everything that had happened and could happen with the unit in the near future. He was super helpful! Thanks to Tim and to the Wade company for being so quick and efficient!
I would like to thank AJ at Wade Heating and Air for returning my emergency call on Sunday evening and coming to see the problem with my heat. On Monday morning by 8:00 a.m. I knew I had to have a new heating and air conditioning unit. By 9:30 a.m. Tim and Jim were at my house to install the unit. I appreciate their hard work and expertise and had heat again in the early afternoon. Thanks again! Glenda Cowan
I would like to thank Tim and Tom with Wade Heating and air For a very Good, Proffesional installation of a complete heating and air cond. system today. started before 8 and had cool air by 3-30... Two hard working craftsmen in 90+ temps Thanks from Betty and Billy Carl Addison
Over 46 years HVAC business experience. Our #1 goal is customer satisfaction. We know how valuable your business is to us & we want to keep you happy. We offer excellent quality with competitive pricing. 100% Guaranteed.
We hold a State of Georgia unrestricted HVAC License #CN208465 & are fully insured. Our technicians are factory trained & trade certified to maintain the highest levels of skill & professionalism.